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Prospect Personnel
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Banbury, Oxfordshire
Customer Service Advisor - Temp to Perm
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Contract Type: Contract |
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Salary: £8.50 per hour |
Overview
The purpose of the role is to liaise with customers and engineers, to ensure the smooth running of the service department. The role will start on a temporary basis, with the view to continue to a 6 month contract. Key roles and Responsibilities: • Answering incoming calls from customers and engineers • Keeping in contact with customers and regularly updating them on progress • Assisting with invoices, as well as resolving any invoice queries • Taking payments • Inputting data on to SAP, keeping SAP and the CRM updated • Always maintaining a high level of customer service Skills and Experience: • Previous customer service experience, ideally phone/office based • Highly accurate • Able to multi task and keep on top of different tasks • Experience of using Microsoft Office • Ability to learn new business software's quickly • Knowledge of SAP is beneficial, but not essential • Brilliant telephone manner, and able to deal with customers of all levels. Hours of work 8.30am - 5.00pm Looking for a new challenge? Have the right experience? Then apply now If you do not receive an initial reply within 3 working days, you can unfortunately consider your application unsuccessful