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Freedom People
,
London, Greater London
Concession Manager
Overview
The successful individual will leverage their proficiency in Retail Management to Foster a store environment that delivers renowned and authentic service to create a Modern customer experience. Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascades and trains information to the broader team. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers. Support an environment of teamwork, trust and collaboration with peers, customers and supervisors. Stay current with market competition, industry, fashion trends and customer shopping behaviours. Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff. Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.). Manage daily operational tasks according to brand standards including selling and service. Work with Store Manager to flex store business strategies and selling techniques to contribute to overall store and financial results. Serve as a leader within the building when upper management is out of the business. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.