Customer Service Administrator

Jobwise Ltd ,
Warrington, Cheshire
Job Type: Full-time
Salary: £8.69 per hour

Overview

We are recruiting for a Customer Service Administrator to join a well known logistics company based in Appleton. This is offering an immediate start in the new year with a salary of GBP20,300, plus free parking and on-site canteen. Please note the succesfull candidate MUST Drive due to location About The Role: Providing a first class customer service to act as first point of contact for customers; managing the booking and organisation of goods, ensuring all queries are dealt with in an efficient manner and creating strong relationship with the customers. If successful you will be responsible for: Ensuring all jobs are created into the in house system for delivery as per customer requirements First point of contact with the customer regarding any queries prior to the collection on or after the day of delivery of goods Liaising with the route planning department regarding extra or short notice loads Organising the return and redelivery of goods for customers following the agreed process Applying the correct rates and job types ensuring all charges are correct Communicating effectively with an excellent telephone manner Essential Skills & Experience Own transport is essential due to location Experience within a similar role would be an advantage Good Knowledge of Microsoft systems essential About The Benefits Salary of GBP20,300 Great team to work in Working 5 days out of 7, flexibility is required around working hours, includes some weekend work Free onsite parking Onsite canteen To Apply If this sounds like a role you will LOVE, please apply ASAP We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.