General Manager

Get Staffed ,
Cramlington, Northumberland
More Details
Job Type: Full-time

Overview

General Manager - PCV Operation Up to 45,000 per annum dependent upon experience plus travel expenses We are looking for a proven individual to fulfil the role of General Manager competent in leading, delivering performance and managing the operational and compliance functions for the Midlands region of the group. The team operate a fleet of more than 270 buses and across the Black Country, Worcestershire, Warwickshire and Shropshire. Providing essential travel services in both city and rural areas. Reporting to the Managing Director, the focus will be to ensure a safe, punctual, reliable and cost-effective delivery of service through robust management of the Operational performance as well as for all procedures relating to the undertakings of the Companys Operators Licence , providing accurate information on spend, revenue, commercial opportunities, and delivering effective strategies to support operational and business needs. Ideally the successful individual must have a strong PCV operational background and will have had some experience in a senior role within a PCV commercial setting or other relevant experience. Candidates with a background in LGV/PCV non-commercial(dealership/repairs) but sound business and managerial experience would also be considered. We are looking for a self-reliant, straightforward communicator with skill sets to deliver the operational requirements to support our customer facing operation, with the ability to achieve this positively and the capacity to inspire in a structured and encouraging way. Due to the nature of the role the successful candidate will need to be flexible and prepared to work the required hours to meet the needs of the business, which may include anti-social hours and weekend working. Key Accountabilities Drive engagement with management and supervisory team, driving team and customers To manage the Service delivery team in accordance with our policies, standard operating procedures and all relevant legislation To deliver agreed plans and budgets, including established level of service and service quality To ensure staff planning at the depot meets the operating requirements of the business To manage and plan collision reduction and staff/passenger injury reduction To ensure the effective management of Injury Prevention To manage and deliver agreed key performance indicators To ensure positive working relationships are maintained between operations, commercial and engineering functions Ensure that the Operators Licence undertakings are adhered to Liaise with external bodies to improve performance of lost miles and punctuality Qualifications and Experience Possession of a Certificate of Professional Competence to enable management of compliance with O licence and Transport Manager responsibilities Excellent working knowledge of all daily site procedures, engineering processes, health and safety regulations, DVSA standards Strong people management and leadership skills, capable of motivating and maintaining discipline with staff An appropriate level of IT skills Educated to at least GCSE Maths English Pass or equivalent Benefits Attractive and competitive salary Free employee travel pass scheme Pension

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