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Badenoch & Clark
,
London, Greater London
Housing Officer
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Salary: £17 per hour |
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Overview
My client based in South West London is looking to recruit a Housing Officer to start a new temporary contract immediately. You will be dealing with all neighbourhood related issues for 600 properties based across London. As part of this, you will be providing an excellent generic front-line tenancy management service to customers, managing rent collection and dealing with a range of tenancy and estate issues that improve neighbourhoods and focuses on achieving high-levels of customer satisfaction. Your key duties will include: Managing a patch of approximately 600 properties with a variety of tenures and across a broad geographical area. Actively managing customer rent accounts to ensure income is received on time. Initiate actions to address arrears including legal proceedings as required to maximise income for the organisation. Conducting monthly estate inspections reporting and raising communal repairs to mitigate potential health and safety risks to customers, complying with statutory legislation and protecting the organisation from litigation. Carrying out regular tenancy visits to homes to verify household occupancy details, responding to changes in circumstances as required to support tenancy sustainment, comply with HCA regulations and ensure effective use of the organisations stock. Reporting and raising responsive and planned repairs to homes as required. Identifying and investigating cases of tenancy fraud, liaising with partner agencies including benefit departments to support cases that necessitate legal actions. Supporting customers in maintaining tenancies by addressing and resolving incidents of neighbour nuisance, ASB and any other breaches of tenancy. Developing effective partnerships with relevant stakeholders within supported housing to uphold and promote safeguarding and protection matters. Working in partnership with the Asset Management Team to ensure statutory obligations are being met in relation to gas safety and electrical installations taking enforcement action as necessary. Ensuring diligent record keeping and administration across all areas of tenancy management. This includes the preparation of comprehensive casework required to support tenancy enforcement issues as required. Flexible approach to work and attendance at meetings out of hours as required. Taking on other duties commensurate with this post as directed/delegated by the Housing Manager. As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role within Local Authority or public sector client would be beneficial. Candidates must be available to start immediately. Only applicants who feel they meet the above criteria need apply. Badenoch Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy