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Recruitment Genius
,
Penzance, Cornwall
Customer Support - Small Payments Team
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
One of the UK's leading currency brokers is looking for a motivated and hardworking person to join an expanding team. The role is based in the company's Penzance office. As a member of the Small Payments team, you will work directly with personal clients, proactively contacting registered clients and helping them activate their online account. You will also assist clients with their transactions and answer any queries they have. All clients have a requirement for the service and there is no cold calling involved. Full training is given but the ideal candidate will have previous sales/customer service experience. They must also be: - Hard-working - Motivated - Extremely organised - An excellent communicator - Able to manage a changing workload - Flexible - Able to support clients with limited technical capabilities Experience within the Financial Services environment is not required for this role, but Sales/Office experience is desirable. Working hours: 37.5 hour per week The hours for these roles are on a rota basis to cover Monday to Friday 08.00 - 18.00 Salary: Competitive basic salary plus achievable, performance related monthly commission scheme. OTE of £22,000 - £30,000. If you're looking for a new challenge and think you could be a good addition to a successful team please get in touch. They can't respond to every candidate so please assume that you have not been successful if you haven't heard from them within 14 days.