Business Application Support Analyst

Gateway Qualifications ,
Stanway, Colchester, Essex
Job Type: Full-time
Salary: £25,220 per annum

Overview

Full time / Permanent / Office based Gateway Qualifications is a dynamic and growing awarding organisation with ambitious targets and a determination to succeed. We are a charity, motivated by supporting our centres and our learners to meet our charitable aim of widening participation for all. As an ambitious and go-getting company, we are keen to attract like-minded people to work with us, for it is only through our people that we can continue our success story. We are looking for an experienced Business Application Support Analyst. The role is primarily responsible with the support, maintenance and development of the business applications that used to deliver Gateway Qualification's products and services. You will act as the primary contact to support the business systems, responding to internal and external user support requests seeing the through to final resolution. As well as the day to day support, you will also take ownership and management of the business application modification and improvement projects. From time to time you may also need to assist other members of the IT team in supporting the business. Previous experience supporting comprehensive business applications as well as managing vendors and external developers is essential. If you are looking for a rewarding full-time role where you can use your skills and experience to help us shape the future of our business systems and wider IT services, we’d like to hear from you.