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Prospect Personnel
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Banbury, Oxfordshire
Customer Service Assistant
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Job Type: Full-time |
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Salary: £17,000 per annum |
Overview
Are you a dynamic, energetic and driven candidate, looking to work within a creative and successful business? We're recruiting for a Customer Service Assistant, working for a Banbury-based communications business. The Role The purpose of the Customer Campaign Assistant will be to provide excellent client support through phone and e-mail, support a range of client and internal projects and other ad-hoc administrative support tasks. The role will require someone with fantastic people skills, unphased by pressure, while able to tackle their work with tenacity and professionalism. Key Responsibilities will include: Handling customer support phone line & e-mail inbox Able to report regularly on status of inbound queries Liaise with suppliers Issuing and invoicing promo codes Work closely with client services on client projects Working on a variety of internal projects with project & sales teams Research tasks Reporting Skills & Experience 1-year minimum office based Customer Service experience Excellent verbal communicator & writing skills Strong customer focus, able to build rapport with all levels Able to use own initiative to solve problems Professional telephone manner Ability to prioritise heavy workload Very well organised Attention to detail & accuracy Microsoft Office skills Working hours are Monday - Friday, progression opportunities and training packages, excellent benefits and social events throughout the year. Sound like the role for you? Apply today If you do not receive an initial reply within three working days, you can unfortunately, consider your application unsuccessful