Digital Customer Engagement Manager

Bright Purple Resourcing ,
Edinburgh, City of Edinburgh
More Details
Salary: £50000 - £61000 per annum

Overview

Digital Customer Engagement Manager, Edinburgh You will have a customer centric, digital first ethos and be involved in helping to develop and deliver my clients customer engagement strategy. Influencing the use of new technology Social Media/ Chat/SMS/ Email, by optimising those channels balancing the need for telephony based contact with enhanced ease of digital alternatives. My client are an innovative and established brand with a great working environment and bonus/reward scheme. Please get in touch if you have experience of the below; Experience of leading community/digital teams. Detailed knowledge of working in a regulated industry. Experience of both Agile and Waterfall delivery methodology. Evidenced experience of working with a critical 3rd Party supplier. Extensive knowledge of owning and enhancing digital systems. Social Media & Community Best Practice. This job was originally posted as www.totaljobs.com/job/89922221

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