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ACS Performance
,
Southampton, Hampshire
Technical Services Engineer
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Title: Technical Services Engineer Do you have Electrical training and qualifications? Do you have excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively? Technical Services Engineer required near Southampton Salary upto £30,000 Location: near Southampton The Role of Technical Services Engineer Play an active role in Technical Projects. On occasions heading up the project and providing necessary feedback to those impacted to ensure all technical aspects are covered and relevant. Support CEX Technical Engineers for any enquiries which are above their capability and cannot resolve/ require further information, highlighting any training need. Support Customer & Technical Support Analyst ensuring PID/ISM has updated Technical information to ensure the latest information is provided to the CEX team and other customers Provide Technical training documentation/ support to the Head of Training where required to fulfil the requirement to train employees and customers. To work pro-actively providing feedback where internal policies and procedures are not being adhered to or could be improved and identifying product documentation gaps To deal with incoming emails and telephone calls from field based engineers (employees & Service partners) in an accurate and timely manner. Review warranty invoices & job sheets and act upon them by updating information available to the CEX team What are the key (minimum) requirements for a successful Technical Services Engineer application? Electrical training and qualifications Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively If you would like to learn more about the role of sales executive Apply Today and we will be in touch ACS are recruiting for a Technical Services Engineer If you feel that you have the skills and experience required in this advertisement to be a Technical Services Engineer , please submit your CV including an outline of your experience as a Technical Services Engineer It is always a good idea to include a covering letter outlining your experience as a Technical Services Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Services Engineer role you desire.