Client Services Manager - Asset Management

The Ocean Partnership Limited ,
Tadworth, Surrey
Salary: Up to £50,000 per annum

Overview

The Ocean Partnership has been engaged to recruit an exciting permanent opportunity for a Client Services Manager to join a global asset management financial services organisation. This is in a company with a fantastic reputation, which heavily invests in its employees and is well renowned for its excellent, collaborative culture. This is a fantastic opportunity to work in a client-servicing role by bridging the gap between the front office and back office. You will provide efficient solutions by developing great relationships with clients and understanding their needs. Key Responsibilities: Provide operational support in delivering the best service to clients Manage operational aspects of all client relationships and take the ownership of service provided by other support staff Act as a single point of contact for clients and provide be-spoke services to clients Provide inputs to the senior members of the team for operational improvements Operational relationship management with clients, consultants and third party administrators Attend face to face meetings with clients along with the relationship managers Get involved in new business meetings by contributing to the sales process and providing inputs for reporting, operations and control Responding to client queries and manage all the operational co-ordination Managing ad-hoc client projects Problem solving, process improvements for operational efficiency Internal and external client reporting Key Skills: Previous experience in a client facing role with the Investment Management / Asset Management / Pensions / Financial Services industry Candidates with proven pensions administration experience will also be considered Knowledge of DC Pensions / DB Pensions will be an added advantage Ability to understand clients' needs and provide excellent client service Strong communication, presentation skills Problem solving ability Attention to detail MS Office Suite expertise - Excel, Word and PowerPoint The Ocean Partnership is an equal opportunities professional recruitment partner and welcomes applicants from diverse candidates. Greater diversity means greater business. We look forward to hearing from you. This job was originally posted as www.totaljobs.com/job/89652404