Client Support

Caribbean Careers,
Hanover, Jamaica View Company Profile
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Job Type: Full-time
Contract Type: Permanent

Our client is looking for a Client Support:


Responsibilities:


- Handling all customer inquiries through various channels (telephone, chat, email) in a professional manner

- Meeting or exceeding your daily and monthly performance targets while maintaining maximum service availability

- Provide thorough responses to customer queries by using your knowledge of our business processes. Understand basic business knowledge to ensure accuracy in all customer queries

- Identifying opportunities for service improvement


Requirements:


- A minimum of 3-4 CXC/CSEC subjects or equivalent

- At least one (1) year of customer service or call center experience

- Must be willing to work onsite

- Must be available to work any 8-hour shift

Posted 6 months ago.