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Parkside Recruitment.
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Milton Keynes, Buckinghamshire
Service Engineer
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Salary: £23000 - £24000 per annum |
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Overview
A well established client of mine based in Milton Keynes are looking for a Service Engineer to join the team. The successful individual will be responsible for providing timely and accurate diagnostic reports for the customer/technician team. Attend and evaluate and repair customer equipment on site. Salary: £24,000 Hours: Full Time, Permanent Location: Milton Keynes and surrounding areas. Main Responsibilities: Attend Customer premises and repair and service equipment to highest standards. Attending customer premises and provides structured training to minimise product misuse. Provide customers with Training documentation where appropriate. Provide and meet 'Expected Time of Arrival' quotes. To be flexible and adaptable to the Service Administrators / Service Manager / Customers requests to incorporate urgent requests for work. Liaise with Service Manager (or Service Administrator in his /her absence) regarding calls that require additional intervention prior to successful conclusion. Call the office before leaving any site without affecting a complete repair. Carry out any other reasonable requests and activities associated with ensuring we exceed the expectations of our customers and the successful running of the department and the company Complete a docket and send to the office after each call signed by the customer, provide customer paperwork in a timely manner to the office weekly Expenses must be in to the office on time and receipts separated and recorded accurately Perform monthly stock check Order stock efficiently and in good time to ensure response times are not affected by poor stock management Provide any relevant information from the customer, back to the office person responsible for the Customer or service manager reference repair to the customer's machines. Any customer complaints passed back to the service manager Key Requirements Exceptional communication skills both written and verbal Experience or a qualification in Mechanical/Electrical Engineering Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer. This job was originally posted as www.totaljobs.com/job/89809354