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Lawrence Dean Recruitment Ltd
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Hatfield, Hertfordshire
Customer Service Executive
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Award-winning organisation have a new opportunity for a consultative and customer focused individual to join their small but expanding team. Our client is recognised for their highly ethical approach and dedication to the needs of the customer and delivery of excellent service standards. Customer Service Executive - Job Overview • Handling inbound customer service calls and sales enquiries • Setting up and updating customer records and maintaining the CRM database • Making outbound calls, converting warm leads through building relationships with customers • First line complaint resolution • Completion of relevant administrative duties Customer Service Executive – Required Skills and Experience • High standards of customer service • Strong verbal, written and listening communication skills • Ability to work in a targeted role • Planning, organisation and analytical skills • Computer literate Customer Service Executive – Benefits Offered • £18,000 - £21,000 per annum • 22 days holiday increasing to 25 with length of service • Free onsite parking • Regular social events Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business.