2nd Line work place analyst

Sanderson ,
Guildford, Surrey
More Details
Job Type: Full-time

Overview

Job title: 2nd Line work place analyst Location : Surrey Salary: £30,000 My client who is a major global company is looking for a 2nd line work place analyst, this role will sit within the Technical Delivery area in a Team that supports day to day operation of IT Workplace Services to the UK staff of the firm and also the delivery of Centrally driven, Branch driven and Business driven IT initiatives. Responsibilities : Accountability for locally held stock of Desktop/Laptop,/Tablet hardware and other peripherals e.g. printer, display screens, docking stations etc. that are used to fulfil requests, ensuring Asset Procurement and Stock Control processes are followed Adherence to agreed SLA's in relation to Production availability and incident Management Ensure assigned call requests and incidents are resolved in a timely manner to meet defined service level targets Key Skills/experience : Windows O/S i.e. Windows 7 / 8/10 (deployment, configuration, registry settings) Working knowledge of SCCM including OS deployment, application deployment, fault finding and monitoring Microsoft Office suite - 2010, 2013, 2016 (configurations, fault find templates, macros, features & preferences) Expert knowledge of Desktop Hardware Architecture If this role sound like you do not hesitate to get in touch with Elias on 0207-469-0973 or email me your CV to

People also viewed