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Adecco
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Southend-on-Sea, Essex
Customer Service Advisor
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Salary: £8.21 per hour |
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Overview
What will I do in the role? First point of contact for all customer queries Brand ambassador for your client, representing the brand and its values in every customer interaction Provide outstanding customer service across telephone, social media, web chat and email Make sure the customer is at the heart of every conversation and leave with a positive impression of you and our client What do I need? Experience of working in a customer-facing environment, ideally gained within the fashion retail sector Previous experience working in a contact centre environment would be advantageous A desire and genuine passion for delivering excellent customer service ensuring an empathetic approach Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer Strong written and verbal communication skills Experience of working in a customer facing environment Works well within a team Confident IT skills Flexibility, professionalism, drive and willingness to learn Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy