Senior Claims Handler

Matt Burton ,
Glasgow, City of Glasgow
Job Type: Full-time
Salary: £25,000 per annum

Overview

MBA are recruiting for an exciting global organisation where their people are at the heart of everything they do. Our client's mission is to restore and enhance lives, business and communities. They are the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. We are looking for a professional and dedicated Senior Claims Handler to join our thriving and fast growing team in Glasgow. Working closely with your client base and Loss Adjusters, you will work on a varied caseload of Major and Complex Property claims from cradle to grave. Experience in handling property matters is ideal however knowledge within other insurance specialisms What we are looking for: Ability to deliver a first class end to end claims handling service - progressing claims efficiently and fairly in a manner that supports the customer and partners our insurance clients brand and values. Understand the nature of the claim and set a strategy for resolution understanding each individual demand and likely outcome. Really understand what matters to the customer and put this first to adopt getting it right first time to enhance the customer experience. Able to take sole responsibility for every claim personally handled - ensure parties are kept informed and work with others to build on end to end flow. Ability to build strong relations with colleagues, brokers and suppliers to ensure seamless claims handling service. Can you say yes to the following? Cert CII Qualified (or willingness to work towards) Experience in handling Claims on a cradle to grave basis Excellent verbal and written communication skills, to convey technical information in a clear and concise way. Good organisational and time management skills; to co-ordinate and deliver on a variety of actions concurrently, delivering every time to high standards Benefits : Monday to Friday 9.00-17.00 working hours Full funding for industry qualifications Gain great experience out in the field Career path to become a Loss Adjuster Take your birthday off fully paid