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Silcom Recruitment Limited
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Southampton, Hampshire
Service Advisor - Southampton
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Service Advisor - On Target Earnings £30,000 The Role: An opportunity has arisen for an experienced Service Advisor to join an established franchise car dealership group, with a site based in Southampton. Our client is keen to add an experienced Service Advisor to their growing team on a full time basis, you will be responsible for the following: Duties will include: To meet & greet your customers & clarify their service, MOT and/or repair requirements To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service To up-sell products & service plans, handle objections and record sales activity To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles Experience Required: You will currently be working as a Service Advisor or in a similar position within a main dealer, with ideally a minimum of 1-2 years’ aftersales experience Kerridge or Pinnacle system experience beneficial Excellent communication skills Team player with a flexible attitude You need to hold a full driving licence The Package: Competitive Basic Salary (Experience Dependant) OTE Circa £30,000 Monday to Friday - Week One 8:00am - 6:00pm - Week Two 8:00am - 5:30pm - Week Three - 8:00am - 5:00pm Saturday - 1 in 3 8:00am - 12:00 If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.