2nd/3rd Line IT Support Engineer - £42K

Itecco Limited ,
London, Greater London
More Details
Job Type: Full-time
Salary: £30,000 per annum

Overview

2nd/3rd Line IT Support Engineer - London - £42K £32K - £42K depending on experience Excellent Training A fast-growing Managed Service Provider which has been established for nearly 20 years, is on the lookout for a new team member due to new client wins and expansion This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one, via their service desk and on-site visits to clients in the London area. This company prides themselves on having very few employee departures due to their high levels of investment in their staff. Could you be the next to benefit from this? You will provide technical support both remotely and in person at a 2nd / 3rd line level. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, roll outs, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are not set dates for this, your salary will increase with your responsibilities and your earning potential is limited only by yourself. Benefits include: Personal training and development plans Paid for certifications (Microsoft/Cisco in the main) Monthly team outings across London 1.5X pay for overtime A fun, flexible and friendly working environment Improved pension Gym Membership Please send through your CV if you have experience with the following: 3 years' experience in IT Support (MSP experience required) Windows Server 2012-2019 Windows 7-10 / Mac OSX Active Directory MS Exchange Server Office 365 VMware / Hyper-V Azure Networking - TCP/IP, DNS, DHCP (any Cisco router/switch configuration experience desirable) MCP/MCSA/CCNA desirable This job will suit those fed up of solely undertaking support desk work, who are looking to take the next step up and join a business which will challenge them day in, day out. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you Microsoft, Windows, Server, Exchange, Office 365, Active Directory, VMware, Hyper-V, Helpdesk, IT, 2nd Line, Second Line, 3rd Line, Third Line, Hyper-V, Azure, MCP, MCSA, CCNA, Cisco, MSP, Managed Services, Networking

People also viewed