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Volt
,
Watford, Hertfordshire
IT 2nd Line Support Engineer
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Job Type: Full-time |
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Overview
The company: My client are a nationally recognised LLP with a rich history. My client are a well established LLP in Watford and have offices across the UK. Currently sitting at around 400 employees they are a sizeable organisation but one who truly value their employees. The role: The role is Junior-Mid level IT 2nd Line Support vacancy to sit within an experienced team. you will be responsible for a variety of 1st/2nd Line tasks and also the escalation of certain issues that require a 3rd Line of support. Along side the standard ticketing and query resolution tasks that you would expect in such role you will also be responsible for some miscellaneous administrative tasks relevant to the service desk. Requirements: You will have experience of Microsoft operating systems You will have experience managing the latest Windows server and desktop environments Any knowledge/exposure of Citrix XenApp would be advantageous Please reach out to Ben Jarvis at Volt IT on / if you are interested in applying.