Head of Revenues and Benefits - Slough Borough Council

Adversa Recruitment Limited ,
Slough, Berkshire
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Overview

We are looking for someone to join our client Slough Borough Council as the Interim Head of Revenues and Benefits department. Main responsibilities: To be the strategic and operational lead on all matters relating to Revenues and Benefits within the Council. To have autonomy within the Council for key decisions of a specialist service nature that determine the long-term development and delivery strategy of the Revenues and Benefits services within the department including inputting into the direction of Customer Services and influencing how the customer contact element is delivered. To give high level policy and specialist advice to Cabinet, elected members and the Director across Revenues and Benefits including advice on delivery options and strategy, identifying longer term impact on the wider Council services, systems development and innovation, information management and the Council’s Transformation Programme Develop, implement and manage delivery of strategic and operational plans and projects to provide the Council a cost effective and efficient Revenues and Benefits Service in association with partnership organisations Provide leadership in developing effective partnerships with the Council’s key services and suppliers to ensure that data, information and knowledge available within the Council and its partners is accurate, accessible and relevant to the purpose of supporting excellent service to Revenues and Benefit customers Provide the principal link between the Councils Transformation Programme and the day to day running of the Revenues and Benefits customers To maximise Collection of Council Tax, Business Rates and reduce processing times for assessment of Housing Benefits and Council tax Support To develop and maintain effective relationships with key partners, service providers, stakeholders and the wider community in order to facilitate the delivery of high quality services that meet the user needs To manage the day to day operational aspects of Revenues and Benefits ensuring that the policy, processes and procedures are fit for purpose an updating / implementing where necessary To ensure that all operational staff are aware and operating within the Policy and Procedures including those where there is no direct line management responsibility To maximise the use and operation of all IT systems and related to ensure a streamlined cost effective Revenues and Benefits service To be ultimately responsible for all Revenues and Benefits grant and subsidy returns, giving assurance to the S151 Officer before sign off Requirements 6 months’ experience of providing administrative support within an office-based environment within the UK Eligibility to work in the UK Benefits Your own experienced consultant managing your job search Simple registration process Professional development and training Weekly or monthly payment options available Referral Scheme The Client This Local Authority is committed to supporting their employees throughout their employment. If you are successful, you’ll be joining a great team and be part of a high performing local authority who are passionate about ensuring you receive the right support to help you achieve your full potential. Equality & Diversity We aim to guarantee that all applicants are treated fairly and equally, and no applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation. We are committed to making recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process or provide any information in an alternative format, please feel free to contact Adversa Recruitment. The Opportunity So, if you are interested in this exciting opportunity as the Head of Revenues and Benefits to start your career within the public sector, apply now, or feel free to contact us directly

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