Head of Quality and Compliance

Templewood Recruitment ,
Slough, Berkshire
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Salary: From £33,000 to £40,000 per annum Company Laptop, Mobile, Mileage expe

Overview

Head of Quality and Compliance We have an exciting opportunity for an experienced Head of Quality & Compliance, to work with a leading social care provider that takes an enabling approach towards the care and support of people with learning disabilities, physical disabilities, mental health, and other support needs, within supported living, extra care and home care settings. The organisation is rapidly growing and wishes to appoint a Head of Quality and Compliance to lead their quality and health & safety compliance department, and further develop their services to provide outstanding care and support in line with regulatory requirements and sectorial best practises. This post will suit an experienced quality assurance and compliance professional with a passion for excellence and a track record of working with others to facilitate change and drive continuous improvement. Key Features of the role: - Reporting to the CEO as part of the Senior Leadership Team and as a subject matter expert - Leadership and promotion of the quality and compliance function across the company, in line with the Company's strategy and relevant regulations, CQC, HSE and sector standards - Establishment and enhancement of an integrated Quality Management System (QMS) based on ISO9001 and other related standards, including documenting policies and procedures - Management and development of a team of auditors to conduct internal audits and inspections of services and facilitate compliance - Proactive management and collaboration with other internal departments, suppliers, and customers to identify and mitigate adverse risk and facilitate better outcomes - Management and resolution of audit findings, incidents, accidents, safeguarding case and complaints, and the development and implementation of actions to prevent reoccurrence - Establishment of positive relationships with external stakeholders, including CQC, Local Authority and NHS inspectors, to facilitate improved customer satisfaction and outcomes Essential Skills/Experience required: - Previous experience in similar a similar post: QA, Compliance, Audit, Risk, Service or Registered Manager - Previous experience of leading, managing and developing teams of auditors - Ability to work with senior managers and affect positive organisational change - Previous experience of auditing adult social care and support services within supported living, home care, extra care and residential settings - Previous experience of working with 2nd and 3rd Party Inspectors - Working knowledge of social care and fire, health and safety regulations and relevant CQC, NICE and HSE standards - Knowledge of ISO9001, 19011, 14001, 31000 standards - Ability to analyse data and produce clear and concise reports - Ability to use MS Word, Excel and PowerPoint - QCF Level 5 in Social Care, IOSH, NEBOSH certification would be desirable

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