OpenMarket
,
London, Greater London
Director, User Experience
Overview
We're looking for a candidate to fill this position in an exciting company. Mix of Monolith apps and microservices with message data analysis and message flow orchestration. JVM applications deployed at scale across a multi-regional data center configuration. Java is the dominating programming language, with Python close behind. Use of open-source software e.g. Hadoop, Druid, Netty, ZooKeeper, Kafka, Giraph and more. Leading the user-experience and design for a new platform to increase user engagement with a modern web and mobile experience through multiple message channels: Moving toward (partly there) cloud-native microservices and API-everything architecture using many AWS (primarily) and some other Cloud services. Serverless and multi-cloud are and will be a part of our future platform. Micro-front ends web with responsive, mobile first design plus native mobile app development. Many modern techniques, including Agile/Scrum and User-centered Design, CI/CD and DevSecOps practices. 15 years of progressive UX design leadership; experience in managing a UX team of engineers and delivering product projects in a large-scale and complex business setting; familiar with Lean UX and Design Thinking. Data driven, well versed in modern product discovery techniques and rapid experimentation. Excellent verbal and written communication skills; communication down the line with UX team and collaborating throughout the product organization, and with key stakeholders. Interpersonal skills will facilitate smooth collaboration and relations not troubled by complications, disagreements, able to move and convince people to follow them. Ability to continuously get results and displaying a high level of confidence not just in them self, but in others to inspire and motivate them. Can drive vision and purpose: Paint a compelling picture of the vision and strategy that motivates others to action. Have a strategic mindset: See ahead to future possibilities and translate them into breakthrough strategies. Skill to drive engagement: Create a climate where people are motivated to do their best to help the organization achieve its objectives. Bachelor’s degree in related field, or an equivalent combination of education and experience.