Customer Service Advisor – Gym Membership Administrator & Coordinator (AWDO-P5426)

AWD online ,
Shirebrook, Derbyshire
More Details
Job Type: Full-time
Salary: £19,000 per annum + Monthly Bonus

Overview

Contact Centre Customer Service Advisor / Gym Membership Administrator & Coordinator who has an excellent telephone manner with great administrative, communication, time-management and organisational skills is required for a well-established Company based in Shirebrook, Mansfield, Nottinghamshire, East Midlands. SALARY: £19,000 per annum Monthly Bonus LOCATION: Shirebrook, Mansfield, Nottinghamshire, East Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week, Monday to Friday with rotating shift patterns between 8am – 7pm JOB OVERVIEW We have a fantastic new job opportunity for a Contact Centre Customer Service Advisor / Gym Membership Administrator & Coordinator who has an excellent telephone manner with great administrative, communication, time-management and organisational skills. These are really are exciting times for the Company as they strengthen their portfolio of fitness clubs across the UK. On paper, they may well be new to the game, however their people carry decades of experience within the fitness and leisure industry and to complement this they require people with a drive and ambition to match. Working as the Contact Centre Customer Service Advisor / Gym Membership Administrator & Coordinator you will have a varied role from dealing with membership enquiries, complaint handling and administrative duties. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties and responsibilities as the Contact Centre Customer Service Advisor / Gym Membership Administrator & Coordinator: • Provide excellent customer service in a fast-paced environment • Deal with a variety of membership enquiries • Daily administration duties • Complaint handling • Support fitness clubs with enquiries and processes CANDIDATE REQUIREMENTS As the Contact Centre Customer Service Advisor / Gym Membership Administrator & Coordinator you will have the following: • Excellent customer service or call centre skills, including problem resolutions • Working under pressure and to tight deadlines • Be resilient with customer queries and complaints • Exceptional literacy skills • Strong working knowledge of Microsoft Office packages including Outlook, Word and Excel • Time management • GCSE English C or above (or equivalent) Desired skills / Experience: • NVQ in customer services or Business studies • Experience setting Direct Debit schemes and / or debt recovery HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P5426 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Shirebrook, Mansfield, Nottinghamshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency awd online | http://www.awdo.co.uk

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