Technical Support Engineer

Mortimer Bell International Ltd. ,
Manchester, Greater Manchester
Salary: £35,000 per annum + Diverse Infrastructure

Overview

Technical Support Engineer – Manchester – c.£35,000 Diverse Infrastructure – Interviews Next Week A statutory regulator needs a Technical Support Engineer to provide 2 nd and 3 rd level IT support to users and the firm’s infrastructure. The Technical Support Engineer work within the organisation to resolve technical issues, assist with the roll out of new or updated infrastructure. About the Technical Support Engineer Role: As a Technical Support Engineer, you will ensure that all work assigned to the team is handled efficiently and that issues are escalated appropriately where necessary. You will maintain all technical documentation for IT services, making sure they are TOGAF and ITIL compliant. You will maintain IT security software, reviewing policies and updating them to make them compliant with the ISO27001 information security framework. Key Skills: The following skills are essential for the Technical Support Engineer role: · Previous experience in an IT support role · In-depth knowledge of IT infrastructure · Microsoft or Cisco certified · Understanding of Service Desk processes · Excellent communication skills · TOGAF or ITIL certified The following skills are desirable for the Technical Support Engineer role: · Team management experience · Experience working for a public sector organisation About the Company: My client plays a key role in maintaining high standards of conduct in medical professionals and organisations. The new Technical Support Engineer will be contributing to their valuable work with the public, medical organisations and the Government. The Technical Support Engineer will be treated well – this organisation offers a competitive salary, medical cover, bike loan and 30 days annual leave per year. Apply to the Role Roles like these are snapped up very quickly, so act now if you do not want to miss out Reply to this advert or call Eleanor Wolfe directly on 0203 955 6870. I am offering £250 in gift vouchers for a shop of your choice, for any successful referrals, which leads to a hire. About Mortimer Bell International We recruit for the majority of Europe's leading Microsoft Gold partners, ISV's and end users thus increasing your chance of finding that ideal position. As one of the few agencies in Europe to be an accredited Microsoft partner we are ideally placed to offer the best and most attractive opportunities too suitable qualified and experienced personnel. Mortimer Bell International is an industry leader in Microsoft recruitment and is considered the first choice for sourcing the best and most talented individuals This job was originally posted as www.totaljobs.com/job/89876787