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Xcel Recruit
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Kings Langley, Hertfordshire
International Move Manager
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
Our Client one of the UK's largest international Removal Companies is currently looking to recruit a International Move Manager to join their busy team. RESPONSIBILITIES: One point customer contact throughout the customer journey Understanding the customers needs and improve the customer experience Maximise sales opportunity Ability to up sell products and services Work to company and legal standards when processing documentation To deal with all administrative enquiries in a professional and timely manner, ensuring all documentation is accurately checked before processing Maintain excellent customer service and communication standards at all times Work to KPI’s ensuring targets are met Take part in team meetings and briefings when planned Ability to problem solve To build and maintain effective working relationships within the team Other duties as required The ideal applicant requires Customer Service experience within the Removals Industry.