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Office Angels
,
Swindon, Wiltshire
Customer Service
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Contract Type: Contract |
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Salary: £8.21 per hour |
Overview
Customer Service Coordinators Full Time Shifts: 9-5 12-8 Do you love Customer Service? Are you a people person and enjoy helping customers? We've got a fantastic opportunity for 15 Customer Service Coordinators to join our busy Customer Service team to deal with a number of customer and store calls throughout our Christmas period. The team provides an effective, customer focussed support service to customers/stores and we need to find people who can consistently deliver the best service levels in customer satisfaction. What you'll be doing: You will provide the highest level of customer service to stores and customers via the telephone, email and written communication in line with service centre KPI's and service standards whilst building effective and robust relationships across the business. You will handle calls on front line to resolve issues, queries or complaints using our in-house systems to log details and respond to queries. What we are looking for: We are looking for people who have excellent communication skills and a professional and articulate telephone manner. We are not looking for direct experience, however, if you have experience of dealing directly with customers and are from a similar customer service position, this would be advantageous. You should be flexible with working hours and have the ability to work to tight deadlines in a busy working environment. Computer skills are essential - you should have basic understanding/experience of Microsoft packages, i.e Excel, Word and Outlook. Most importantly, you should have an enthusiastic approach and have some fun along the way Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy