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Kube Recruitment
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Knaresborough, North Yorkshire
Sales Administrator
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Sales Administrator Harrogate/Knaresborough Area Salary £19-20K Free parking Excellent working environmen t Would you like to join a team who work hard to ensure the customer journey is above and beyond? Work for a business who genuinely care about their staff and reward accordingly? We are recruiting for a Sales Administrator to join out client based near to Knaresborough. This is a diverse role where you will be required to give technical advice, arrange installations of goods for clients whilst managing the fitter’s diaries. We would like to speak with candidates who can multitask, have good attention to detail, excellent customer service skills, organised and a good planner. You will be responsible for the resourcing and scheduling of Surveys and Installation, dealing with customers and fitters. Responding to incoming customer enquiries, both on the telephone and via email, delivering advice on products, processing orders and liaising with customers, manufacturing, fitters and carriers. The Role Scheduling of fitter’s survey and installation appointments Ensuring that all quotes are chased to increase conversion rate of quote to sales. Liaising with sales, manufacturing, and fitters to ensure agreed SLA’s are adhered to. Ensure the efficient processing of customer quotes and orders, ensuring adherence to SLA’s Provide accurate/timely communications to customers regarding their orders, enquiries and installations. Effectively handle customer complaints and ensure timely responses to such complaints What skills do you require? Basic PC, including Microsoft Office Attention to detail and accuracy Fulfilment/Resourcing experience. Ability to work to strict deadlines Proactive approach Clear communicator Use of carrier tracking systems via internet Ability to think outside the box Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed. Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.