Endur Support Analyst - Commodity Trading - London

Twenty Recruitment Ltd ,
London, Greater London
Salary: £500 - 700 per day

Overview

Endur Support Analyst - Commodity Trading - London Key Details: 6 months, £500 - £700 per day, inside IR35 Key Skills : Application Support, Openlink, Endur, ETRM, CTRM, Trading, The Company A leading commodities trading firm are currently looking to engage an Application Support Analyst to join their team to ensure the maintenance and support of product trading systems, namely Endur. You will be an essential cog, providing technical & functional support to the trade floor, ensuring that issues are either resolved or correctly escalated along SLA structures. You will have considerable autonomy and ownership of the production systems, developing documentation, and managing EOD processes for the trading firm. Key Responsibilities Provision of technical and functional support to trading systems, chiefly Endur Supporting End of Day processes Designing, developing and implementing operational best practice and documentation for support Ensure incident management procedures are followed to best practice Key Skills Demonstrable Endur expertise Technical & functional application support experience Previous experience acting as sole agent for support queries within a trade floor Strong ITIL fundamentals, particularly in incident & problem management Next Steps If you are interested in discussing this position in more detail, please contact Ciarán on This job was originally posted as www.totaljobs.com/job/89824793