Product Features
Blog
Contact Us
Sign In
Anderson Recruitment Ltd
,
Tewkesbury, Gloucestershire
Customer Service Administrator
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £18,000 per annum |
Overview
My client, an established market leader within their filed are currently recruiting for a Customer Service Administrator to join their team based in Tewkesbury on a permanent basis. This is an exciting new opportunity due to the companies continued expansion and growth Responsibilities/Duties; -Dealing with customer enquiries via email & telephone -Provide information on stock availability & pricing over the phone -Processing customer orders received via telephone, Email & Fax -Checking and converting customer quotations -Raising sales orders in Sage 200 with correct pricing, carriage charges and noting any special customer requirements -Providing order acknowledgments to customers and resolving discrepancies or queries -Sending orders to warehouse & die-cutting departments with any special instructions noted -Raising purchase orders on suppliers and providing delivery notes for direct delivery goods -Updating contacts, special prices and memo notes for existing customers -Raising sample requests for customers -Track outgoing parcels, inform customers of delays and obtain proof of deliveries where required Candidate Attributes; -Ability to work quickly but thoroughly in a fast-paced environment -Have a high level of attention to detail. -Effective Team-Working -Have strong organisational skills -Have an excellent telephone manner and be confident speaking with customers and suppliers -Be a fast learner, self-motivated and able to organise their own workload with strong time management skills -Computer literate -Experience with SAGE would be an advantage Hours- Monday to Friday, 9am-5.30pm Salary- £18,000