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DXC Technology
,
Newcastle upon Tyne, Tyne and Wear
Infrastructure Engineer
Overview
ROLE: Wintel Infrastructure Support Engineer DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology The successful candidate will join a highly skilled team of server support engineers providing technical infrastructure support to central and regional UK Government users. The role will require a flexible working ethic and a pragmatic approach to IT support. Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role · Maintain operational performance of all Windows 2000 to 2012 R2, VMware ESXi and Hyper V servers in order to meet contractual service levels through proactive monitoring and maintenance. · Maintain technical infrastructure components such as Active Directory, Group Policy, DNS, VMware vCenter and Windows PKI, among others. · Reactively respond to incidents raised by both internal and external customers against servers so as to accurately diagnose and resolve problems within contractual service levels. · Contribute innovative ideas, technologies, scripts and initiatives to deliver a next-generation, automated IT infrastructure support operation. · Support hardware, including rack-mounted servers and blades. · Manage privileged user access across multiple Active Directory domains. Education and Experience required: Bachelor’s degree in Computer Science, Engineering, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field. Typically 2-5 years of relevant experience. Candidates should possess at least Disclosure Scotland / BPSS clearance or be willing to undertake appropriate security vetting.Ideally, you will hold SC clearance as a minimum. Essential Knowledge and Skills Required: · Windows Server 2003 to 2012 R2 · Active Directory · DNS · DHCP · Group Policy · Windows PKI · DFS · VMware vSphere · Veritas Clustering · Microsoft Clustering · Great customer service · Good understanding of networks Desirable skills and knowledge/certifications · Any Microsoft / Citrix / VMWare certification · Wider understanding of client or midrange OSes, networking and security · Powershell scripting · McAfee ePO · Hyper V · HP BladeSystem, or similar blade servers / blade chassis and interconnect technologies · HP Cloud Service Automation, or similar self-service cloud management technology · HP Server Automation, or similar system configuration / software deployment technology · Symantec Datacentre Security, or similar security policy enforcement product This job was originally posted as www.totaljobs.com/job/89815924