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First Recruitment Services Limited
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Colgate, West Sussex
Customer Services Administrator
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Contract Type: Contract |
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Salary: £18,500 per annum |
Overview
Our client is looking for an Administration Assistant to join their friendly team on a temporary to permanent basis. The company specialise in logistics and consultancy services to a wide range of industries. Primary Responsibilities Acknowledge and respond to emails and phone queries Assess and process clients’ order requests Create consignment labels for order dispatches Data entry and data reconciliation duties Track order dispatches to ensure arrival into destination punctually Actively chase and follow up open queries until closure Monitor stock procurement and stock productions Reports and charts creation Assist with warehouse duties when necessary Communicate with colleagues to plan and manage daily schedules Communicate opportunities, information or feedback from clients to the appropriate company personnel Handle incoming telephone calls and direct to appropriate personnel Provide support to various project managers Other duties as assigned. Knowledge Skills and Requirements Strong interpersonal and communication skills (written and verbal) Strong proven IT skills in Microsoft Office packages and G-Suite packages Touch type keyboard speed Deadlines and objectives orientated Strong accuracy and attention to details Ability to manage high volume of email traffic Ability to prioritise duties and tasks according to urgency Ability to work as part of a team and independently Ability to recall information swiftly and accurately Ability to source solutions in order to resolve obstacles independently Personal Attributes Maintain strong mental resilience upon enduring difficult criticisms Uphold assertiveness when making unpopular but correct decisions Demonstrate ambition in progressing further within the role for the good of the company Mature in accepting accountability and responsibilities Strong aptitude to new knowledge with desire to be constantly self-improving Benefits: Salary: £18,500.00 /year