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Spider
,
Ipswich, Suffolk
Customer Service Agents
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Contract Type: Contract |
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Salary: £4.52 per hour |
Overview
Are you passionate about providing outstanding levels of customer service? Do you have excellent communication skills both written and verbal? Would you like to work somewhere that offers genuine career progression and advancement opportunities, where people are rewarded for their achievements and hard work? If you answered YES, then we would love to hear from you Customer Service Agents –Spider is advertising on behalf of the UK's most successful horticultural direct marketing company. Based on the outskirts of Ipswich, they have plenty of free on-site parking, free tea & coffee, and great staff discount. They have a brilliant team environment and look after their employees. Positions are available on a temporary basis until 30 June 2020 (with the possibility of becoming permanent). Full-time hours available across various shifts but must include a weekend day. Part-time hours will be considered. In return, they are offering a competitive salary of £4.52-£8.38. As Customer Service Agents , your responsibilities will include answering inbound calls, offering the best possible solution for our customers. Calls will vary from customers who are looking to place an order, or they are contacting us regarding their orders. Our brand is very well known in the horticulture and mail order sector and is the one-stop-shop for all gardening needs. Other key duties include: To consistently deliver an outstanding level of customer service To answer calls in a timely and professional manner Resolving customer queries Taking details of enquiries and complaints Processing orders and taking payments Escalate any issues or complaints to your team manager where necessary Strong communication skills Excellent customer service skills The ideal candidate will have the following skills and attributes: Previous customer service experience, whether that be from a contact center, retail or hospitality. Excellent communication skills both written and verbal. If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you. No Recruitment Agencies please This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. Additional keywords: Customer service, Customer assistant, Sales, Horticulture, Retail experience Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice. For our full Privacy Policy please view our website.