Product Features
Blog
Contact Us
Sign In
Spider Recruitment
,
Ipswich, Suffolk
Customer Account Manager
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £21,000 per annum |
Overview
IT Account Manager - Spider Recruitment Services, the specialist recruitment division of Spider are currently working with a company who provide a whole host of IT services for a range of clients predominantly in the East Anglia region but some further afield. They are looking to recruit a Sales/Account Manager to join their busy team based at their offices in Ipswich. If you are determined, positive and enthusiastic and have a desire to succeed along with knowledge/interest in IT products and services, then this is a brilliant opportunity to work for a forward-thinking and progressive company. Responsibilities and core activities of the role: Proactively manage assigned customers to ensure their IT infrastructure is strategically aligned with commercial objectives and IT security is suitably robust to mean current cyber threats. Telephone and face to face presentation of IT concepts and solutions (including products & services) to customers. Ensure assigned customers are profit centres. Thorough understanding of the companies range of products and services. Internet based product awareness and research. Use of in-house systems to; record customer enquiries, prepare quotations, generate internal sales orders, generate and track supplier purchase orders. Proactively follow up all enquiries/quotations Liaison with suppliers and vendors for product, price and stock information and to ensure successful completion of purchase orders. Liaison with technical team and low-level project management for successful completion of sales orders. Some new business development through email and telephone marketing, face to face networking, events, social media, and website updates. Qualifications and experience: Proven account management track record with at least 1 year's relevant sales experience Excellent knowledge and understanding of IT products (Microsoft preferable) Excellent communication skills (both verbal and written) Strong autonomous, organisational skills Ability to perform under pressure within a busy team environment Good computer skills for Microsoft Windows and Office Full UK Driving licence required Hours and benefits: Full-time, permanent role Monday to Friday, 0830-1730, 1 hour for lunch £21,000 to £26,000 basic dependent on relevant experience Commission and new customer bonus Use of pool company car during business hours A competitive salary is on offer with a generous remuneration package depending on experience and a large number of clients / leads ready to work on. If you have the relevant skills and experience, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.This is a full-time, permanent position based at their offices in Ipswich and a full UK driving licence will be required for use of their pool car for any training, external meetings and client visits. This vacancy is being advertised and handled by Spider, an Online Job Advertiser and Specialist Recruiter, who provide recruitment services in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. Additional keywords: IT, Account Manager, Customer Services, Infrastructure, Support, Cloud Spider will not use your personal information for any other purposes other than for searching for alternative employment. We will also request additional consent directly from you before submitting your personal information to any recruiting company who are working directly with Spider. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career related advice.