Product Features
Blog
Contact Us
Sign In
Action First Assessments Ltd T/A Action First
,
London, Greater London
Housing Customer Services Officer
|
|
Salary: £10 per hour |
|---|
Overview
I am currently looking to recruit a Customer Services Officer to help with the demand coming through the service. In essence, the ideal candidate will be on duty either taking calls in the contact centre or on triage duty seeing clients attending an initial appointment with our service and assessing their housing needs. These officers will be required to provide comprehensive advice on homelessness, prevention, housing options and more general housing advice. Housing experience is not essential but is beneficial. Potential candidates should be: Excellent communicators who will give clear and concise advice to customers Good listeners who will be empathetic when helping customers facing challenging personal circumstances People with good attitude and are willing to learn Quick learners who will be motivated to take ownership of their caseloads and think innovatively to find solutions for their customers' housing problems Able to work effectively in a team and independently Good IT skills Please send your CV to