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Atlas Employment Ltd
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Farmoor, Oxfordshire
Customer Support Manager - Inbound
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Contract Type: Contract |
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Salary: £26,000 per annum |
Overview
Role – Customer Support Manager - Inbound Salary – £26,000 - £30,000 per annum Location – Farmoor, Oxford Do you have outstanding customer service skills? Have you experience managing a team? Are you looking for an exciting opportunity covering a 12 month Maternity Cover Role? Atlas Employment are delighted to be working with our client based in Farmoor who require a Customer Support Manager-Inbound to join their growing company. The ideal candidate for this role will have excellent customer service skills and experience managing and leading a team. You must be available throughout Easter and summer to cover a 12 month maternity cover role and due to the location must be able to drive. What will you be doing as a Customer Support Manager – Inbound? Leading, training and mentoring your team Dealing with customer queries Working on Freshdesk (CRM system) Reporting any problems to management Updating training materials Recruiting staff Supporting marketing activities You should apply for the role of Customer Support Manager -Inbound if you have… 3 years customer support experience Outstanding customer service skills Managing leading a team Ability to work calmly under pressure Strong verbal and written communication skills Excellent attention to detail Experience in data management and IT systems Availability to work throughout Easter and summer School holiday Full UK Driving Licence Easy transport routes from; Farmoor, Oxford, Witny, Cumnor, Boarshill, Yarnton, Kidlington, Summertown, Stanton Harcourt, Fyfield, Cassington, Godstow, Yarnton, Abingdon, Radley, Headington, Wheatley, Grove Job Type – Temporary (Maternity 12 month cover) Status – Full-Time (Mon-Fri 9am-5pm Except Easter, Summer School Holiday when hours are 8am-6pm) Ref.No – ZL6 INDHP If you think you may be a suitable candidate for the Customer Support Manager – Inbound role, please contact Zoe Longhurst at Atlas Employment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.