Customer Service Specialist

Platinum Recruitment Group ,
Salford, Greater Manchester
More Details
Job Type: Full-time
Salary: £18,300 per annum

Overview

Customer Service Specialist (Debt Sector) £18,300 - £20,000 basic monthly bonuses of £600 Salford Quays (3 minute walk away from local tram stop) IMMEDIATE INTERVIEWS AVAILABLE / APRIL 14TH START DATE We're looking to speak with individuals who currently feel like they are at a stand still in their career. Are you currently taking orders, working within administration, or telesales and want to take a step into the financial services industry where you'll work within a more specialist role dealing with vulnerable customers? We are offering a chance to join a business where your personality matters The customers are at the forefront of everything - you'll assist them in becoming debt free whether that takes 2 years or 20 - its what's right for the customer. It's not about sending out bailiffs, it's not about how much your collecting… its simply about treating every customer fairly, with integrity, and compassion. Taking the time to find out your customers circumstances will help you to understand and provide a solution best suited to them in order to make their lives a little easier. What makes this opportunity different to others? This company is the UK's market leaders within the industry - brand backing You'll walk away from your desk every day feeling like you've made a genuine difference Almost all managers have internally progressed into their role, having no prior management experience You'll benefit from 4 weeks of paid training allowing you to learn about the debt industry and vulnerability Weekly raffles, incentives, events and team building exercises Fantastic modern contact centre environment - canteen on site, along with chill area/pool tables Automatic salary increases after probationary period Opportunities in coaching, floor walking, assistant management and team leading Buy or sell up to 5 holidays per year A family feel environment - a fantastic team of people who are ready to welcome you Easily acheivement bonuses on a monthly basis Local tram links, bus stop, and easy access via car with carparks nearby All we require is career driven individuals with the strong personalities to handle vulnerable customers. This is a phone based role, so you'll need to be a chatty character who enjoys speaking to different types of customers throughout the day. If you want ultimate job satisfaction within customer service this is the role for you For an opportunity to build a career within a leading organisation please apply or send your CV to

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