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Pareto
,
Salford, Greater Manchester
Graduate Customer Representative
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Job Title: Graduate Customer Representative Location: Manchester Salary: Basic salary of £23,000 with OTE of £28,000 REF: J2569:MAN:GJ:GCR:B Sector: IT Working for an industry-leading IT firm with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Role: Graduate Customer Representative As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. Benefits/Perks: - Highly competitive basic salary of £23,000 with Y1 OTE of £28,000 - Mobile phone and laptop - Healthcare packages - Lucrative bonus and incentive schemes - Warm and inclusive environment that includes a variety of social events - Pension contributions - Varied workload that challenges and rewards you in equal measure (No cold calling) Candidate requirements: - Educated to degree level - Self-motivated, with a strong desire to succeed - Enthusiastic, with a professional attitude - Strong problem-solving skills - A willingness to engage and develop well thought out approaches to top tier businesses. Next Steps: If you require this job specification or to apply in an alternate format please visit the pareto website. (Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful.)