Infrastructure Technical Specialist (3rd line)

Moon Executive Search ,
Bristol, Bristol
More Details
Job Type: Full-time

Overview

The primary function of the role is to act as 3rd line engineer that takes ownership of escalated IT support calls, either highly technical or high priority. Infrastructure Technical Specialists are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. For this role, we are seeking an experienced operator, ideally from a managed services background, with a strong understanding of IT and networks and an in-depth knowledge of desktop, server and network, security, storage and printer hardware and their components. System knowledge of MS windows Server based systems, MS Exchange, Virtualisation, Enterprise Storage, Networking, Firewall, MS SQL Server, Active Directory, Windows Network Services, Citrix and Aruba Wifi, would be highly advantageous. Job Types: Full-time, Permanent Looking to appoint ASAP

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