Service Desk Manager

HAYS ,
Bristol, Bristol
Salary: £30000.00 - £33000.00 per annum + Additional Benefits

Overview

Service Desk Manager Your new company An Education Academy based in Bristol are looking for a Service Desk Manager to join the team. The academy consists of a growing group of schools in Bristol and Bath. Your new role As the new Service Desk Manager, you will manage the organisation's IT and AV support technicians. You will be expected to co-ordinate the activities of the 7 IT and 2 AV support technicians across the trust and work alongside the IT Infrastructure Team. You will also work with the Head of IT services on projects, mainly those involving end-user devices but potentially others depending on your experience. In addition to the management aspects of the role, this is still very much a hands-on position where you will be carrying out the duties of an experienced Senior IT Technician. What you'll need to succeed The ideal candidate will need: Experience of working in a Senior IT Support role. Customer focused and determined that all users will receive excellent support at all times. Have experience of working with Primary and secondary school settings. Flexible and adaptable in your approach to work. What you'll get in return A salary of between £30000-£33000 and excellent company benefits. These include a pension scheme, discounted sports centre/gym membership, free wellbeing support and medical cover, free on-site parking, cycle to work scheme and Tax-Free Childcare. This position is ideal for someone who is looking to work in an energised and professional working environment whilst having the opportunity to work within a supportive team from whom you can learn, develop and grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/job/89892617