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1st CHOICE RECRUITMENT Biggleswade
,
Hitchin, Hertfordshire
Customer Support Coordinator (Maternity Cover)
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Salary: £20k - 21k per year |
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Overview
This Customer Support Coordinator role is very customer focused and on a day-to-day basis, you will be handling customer enquiries via phone and email and processing sales orders on the SAP system. You will be expected to deal with all general product enquiries, and advise of the best solutions, over a vast product range however, full product training will be provided. As well as process the orders, you will be responsible for carrying out the returns process, investigating credit/invoice queries and creating customers accounts in our systems. Your Qualities You will have previous administration experience, which includes carrying out data entry tasks as well as processing orders. You will have experience of dealing with a high volume of inbound calls, as well as experience delivering excellent customer service, bother written and verbally. This is a fast-paced, customer focused role so candidates must have excellent communication skills and a good attention to detail. A knowledge of SAP would be an advantage. Job Types: Full-time, Contract Salary: £20,000.00 to £21,000.00 /year Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.