Planning & Customer Service Manager - Social Housing

Planning & Customer Service Manager Social Housing Repairs & Maintenance Hitchin Based - £35-£45k Here at Howells Solutions we are working with a leading Social Housing contractor to recruit a proactive and experienced Service Manager to join their centralised planning centre in Hitchin. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Service Manager, you will manage a team of Service Planners and Customer Service Advisors responsible for planning works on a number of Social Housing Repairs and Maintenance contracts. Ideally, we are looking for somebody to manage the Gas and Electrical contracts therefore knowledge/experience of compliance works including gas repairs, servicing, installs and Electrical fixed wire testing and rewire works would be advantageous, however not essential. Key Criteria: Previous experience planning social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Strong people management skills Advanced IT Skills including planning softwares Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices Please note, some travel may be required according to business needs to facilitate meetings with the operations teams delivering the works on site. This travel will not frequent, however it is a nationwide business so travel accross England is possible, therefore a company car/ car allowance will be provided. This is an ideal role for somebody looking to further their career in the Social Housing / FM / Construction sector working with a market leading contractor who have recently set up a modern, centralised planning function to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call . Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.