Product Features
Blog
Contact Us
Sign In
Social Care Locums
,
London, Greater London
Housing Team Manager - Urgent Position
|
|
Contract Type: Contract |
|---|---|
|
|
Salary: £35 per hour |
Overview
This is a new role within a new team and therefore postholders will need to be adaptable as the service will need to evolve during the implementation process. This role sits within the Outreach Team. The Team Manager is responsible for implementing a new outreach service, providing a first point of contact for residents with housing problems through a team of Customer Contact Officers. Customer Contact Officers will offer proactive housing advice to households who are homeless or at risk of homelessness, providing a first point of contact for residents with housing related problems. Officers will: • Offer a reactive service to residents contacting the service for the first time or needing one off advice or assistance • Offer a proactive service to residents identified as being at risk of homelessness by the Early Intervention Team The Outreach Team will be flexibly located with core hubs across the borough. Services will also be provided from a wide range of locations including other agencies and these will change over time. The role is to provide effective, high quality support to customers to help them prevent or relieve their homelessness and then sustain their accommodation by providing specialist advice and support The role is therefore to provide effective leadership and specialist support to a team of Customer Contact Officers. They in turn manage a caseload of customers to help them prevent or relieve their homelessness and then sustain their accommodation. Coordinators hold responsibility for developing holistic, coproduced Personal Housing Plans that facilitate the achievement of defined outcomes, and ensuring that the Council is fulfilling its statutory duties under the Housing Act 1996 (as amended in 2002, 2011, 2016). For more information please contact Simone at Social Care Locums.