Broker Support Administrator Executive

Braundton Consulting Limited ,
Bexley, Greater London
More Details
Job Type: Full-time
Salary: £20,000 per annum

Overview

As a Customer Connect Executive you will be working as part of a busy skilled broker team, assisting in: - • Administration / support tasks, in relation to renewals and midterm adjustments in client Credit Insurance policies • Completing necessary FCA compliance paperwork • Liaising with clients to conduct high level policy management • Call handling, taking messages and dealing with basic client queries • Analysing domestic/international credit limits and providing necessary feedback • Database entry • Running and testing various IT platforms • Gathering and analysing company statistics • Ongoing daily workflow, including calendar/inbox management • Meeting expected turnaround times • Responsible for adhering to all our clients business procedures • Pro-actively responding to the challenges as our client grows, prioritising those solutions/demands and managing expectations of customers • Supporting senior individuals to achieve their targets/objectives, as well as expanding their own knowledge of Credit Insurance and principles of underwriting Essential knowledge: • Outlook • Word (high level) • Excel (high level) • PowerPoint Beneficial Knowledge: • Credit Insurance market • Broker market (not necessarily Credit Insurance) Individuals requirements: • Organised and Methodical - Keeping yourself and the senior brokers organised is an essential part of the role • Pro Active - Able to self-manage and plan your own workloads, proactively prioritising work based on the team’s inflow of work • Self-Motivation - Strives to stay ahead by anticipating rather than reacting; ensures that their actions are always carefully considered • Procedures - Happy to help set ongoing procedures and improve existing ones as the team grows and we fine tune the EFCIS way of servicing • Enthusiastic - Looking for an enthusiastic and innovative individual that can handle significant workflow with good time management skills • Problem Solving- Identify, clarify, defines and work through challenges towards a defined outcome • Integrity - Works to positively impact our clients and colleague BRAUNDTON CONSULTING IS A RECRUITIMENT AGENCY RECRUITING ON BEHALF OF THIS CLIENT

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