Insurance Recruitment Services
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Bristol, Bristol
Administrator
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Job Type: Full-time |
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Overview
Our client is seeking an Administrator to join their team in Bristol: A key part of the role will be to focus on understanding and managing member expectations and ensuring that they receive the information they need, when they expect it and in a suitable format, enabling them to make informed decisions. You need to enable that you’re an excellent communicator who can build relationships and work well as part of a busy team. Your responsibilities will include: Answering telephone calls and assisting both new and existing customers. Respond to all queries in a timely, positive and professional manner. To build and maintain an excellent rapport with our clients, providers and colleagues across the Group. To demonstrate enthusiasm and a working knowledge of the relevant business area and related products Organizing, arranging and coordinating meetings Preparing balance sheets Business Correspondence To apply for this role the successful candidate must have the following: Previous office experience with a support function Client focused with a keen eye for detail First line support with client queries Keen to help, facilitate and deliver Be IT literate and have strong written skills. Excellent customer service skills Be able to handle difficult situations and always remain professional Using your initiative Handling calls in a calm and collective way, Managing and prioritising workload How to apply: To apply for this role, please forward you’re CV in confidence to the email below. Due to the high volume of applications that we receive, if we do not hear from you within 7 days unfortunately your application has been unsuccessful.