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Montpellier Resourcing
,
London, Greater London
Card Operations Technical Specialist
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Job Type: Full-time |
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Overview
A fantastic opportunity has arisen within in a City-based Private Bank for a Card Operations Technical Specialist. Candidates should possess previous Card Services Team management experience gained within a banking environment and demonstrate the following: Successful change implementation experience Experience of managing the control function Managing card services products Managing a team of six, the successful candidate will be responsible for: Overseeing the smooth running of the team and the card operations processes and systems Overseeing card fraud dispute resolution and charge back processes Develop and implement process and controls to improve efficiency and the overall customer experience Manage the complaints process ensuring it meets industry standards Oversee account reconciliations, settlements Managing budgets Producing regular performance reports Vendor management, managing relationships with key industry suppliers This is a great opportunity to further-develop your career within a private banking environment for an individual with solid process improvement experience and an understanding of industry best practice. This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.