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Cordant Contact Centre
,
Bristol, Bristol
Administrator - Evenings
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Contract Type: Contract |
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Salary: £13.1 per hour |
Overview
Rate of pay - £10.50 per hour Location - Central Bristol, BS1 Hours of work - Full time - 35 hours per week. Hours are 4:30pm-11pm but a degree of flexibility is needed We are currently recruiting for a brilliant Customer Service Administrator role based in central Bristol, you will be working for one of the most well known banks on the high street. You will be undertaking general administration tasks and aiming to provide excellent customer service at for customers at all times. You will be providing administrative support to the Operations of the business. What will you be doing? Dealing with customer telephone calls and ensuring data security is adhered to at all times Posting, scanning and indexing paperwork Ensure customer calls are directed to the correct department Monitoring of the work queue/task allocated to them and processing within timescales specified by procedures, regulatory requirements and service level agreements. Managing relationships with both internal and external customers in connection with work flow and the movement and safe storage of data. What are we looking for? Ability to communicate at all levels with confidence. Good verbal and written communication skills. Excellent attention to detail required at all times. Building and maintaining relationships with internal and external customers. Decision making skills Good planning and organising / time management skills Microsoft Excel understanding and use of systems. Pay rate - £10.50 per hour - paid weekly Hours of work - Monday to Sunday Full time hours, evenings - 4:30pm-11pm This is a temporary role for 6 months however the client offer huge opportunities and this could potentially extend or even go permanent It's a fantastic way to get your foot in the door with a massive company. Please note due to the nature of this role you will need to be able to pass a credit and CRB check. Cordant People are an equal opportunities employer Cordant Group is an equal opportunities employer