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360 RESOURCING SOLUTIONS
,
Coventry, West Midlands
Customer Service Advisor
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Does a fast paced, sales through service, customer centric role excite you? If so, then we’d love to hear from you. Our client now has even more opportunities to join their busy Contact Centre team based in Peugeot's Head Office in Coventry. Our client are an outsourcing company who have been serving the Motor Industry for over 12 years and we’re still expanding. In the Coventry offices, they specifically support their client Robins & Day through inbound and outbound calls for Dealership Sales and Servicing departments. Telephone based, our Customer Service Advisor’s primary focus is to ensure customer’s vehicles are booked into the relevant dealerships across the whole of the UK giving helpful advice and customer care excellence throughout the journey to both customers and to the dealership staff. What are we looking for in a Customer Service Advisor? - A personable, friendly telephone manner - Good IT skills - Able to demonstrate Customer Care excellence - Previous selling skills preferred but not essential - Confident communication skills - Good attention to detail - Enthusiastic work attitude - A team player - Target driven What are the benefits of joining the team as a Customer Service Advisor? You will be employed on a permanent basis and in return receive a competitive salary £20,000 OTE (with further review after successful probation period) PLUS excellent benefits. You will be working 40 hours a week within a weekly based rota. Shifts are dependent on teams, our opening hours are 8:00am – 7:00pm Monday to Friday, 8:30am - 12:30pm Saturday. Also, as a Customer Service Advisor we offer, - Full Induction and ongoing training plans. - 30 days holiday (including bank holidays) - Free on-site car parking - Canteen onsite (subsidised) - Onsite gym - Contributory Pension Scheme - Health cash plan once passed probation - Career progression actively supported If this sounds like you and you would like to join us as a Customer Service Advisor pleaseclick ‘Apply’ now. We’d love to hear from you