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QPLtalent
,
Coventry, West Midlands
Customer Service Advisors
Overview
Job Description
Are you currently working in a Call/Contact Centre, enjoy the job, but fed up of the unsociable hours and weekend working ? Then maybe we can help. QPLtalent are working with one of the UK's leading customer and business process management companies, who deliver back-office administration and front-office customer contact services to private and public sector organisations across the UK & Ireland. Our Client has openings for an experienced Customer Service Advisor's who have previous experience working in a Call/Contract Centre. You will be dealing with incoming calls. As an experienced Customer Service Advisor you will understand the need to be empathetic when dealing with delicate situations and confidential information. As part of this dynamic, vibrant and busy Contact Centre, the part you play is vital in bringing to life their commitment to put customers at the heart of everything they do. You will be a passionate "people person" who thrives on providing the very best customer experience, have excellent communication skills, be computer literate, and have the ambition to work in a challenging and rewarding environment. In return, you will receive a competitive salary plus performance incentives, be part of a comprehensive training programme, ongoing coaching, encouraged and supported in your own personal development. Great team working environment that offers sociable hours (Monday - Friday flexible between the hours of 8am - 6pm (37.50 hours per week) Remember No Weekends or Bank Holidays . So if you are passionate about customer service, have previous experience of working in a Contact Centre environment, and wish to progress your career within a respected company, then we would love to hear from you. To submit your application click "Apply Now" or feel free to share with your friends and family. Quorum People Ltd are operating as an employment business. Responsibilities: Are you currently working in a Call/Contact Centre, enjoy the job, but fed up of the unsociable hours and weekend working ? Then maybe we can help. QPLtalent are working with one of the UK's leading customer and business process management companies, who deliver back-office administration and front-office customer contact services to private and public sector organisations across the UK & Ireland. Our Client has openings for an experienced Customer Service Advisor's who have previous experience working in a Call/Contract Centre. You will be dealing with incoming calls. As an experienced Customer Service Advisor you will understand the need to be empathetic when dealing with delicate situations and confidential information. As part of this dynamic, vibrant and busy Contact Centre, the part you play is vital in bringing to life their commitment to put customers at the heart of everything they do. You will be a passionate "people person" who thrives on providing the very best customer experience, have excellent communication skills, be computer literate, and have the ambition to work in a challenging and rewarding environment. In return, you will receive a competitive salary plus performance incentives, be part of a comprehensive training programme, ongoing coaching, encouraged and supported in your own personal development. Great team working environment that offers sociable hours (Monday - Friday flexible between the hours of 8am - 6pm (37.50 hours per week) Remember No Weekends or Bank Holidays. So if you are passionate about customer service, have previous experience of working in a Contact Centre environment, and wish to progress your career within a respected company, then we would love to hear from you. To submit your application click "Apply Now" or feel free to share with your friends and family. Quorum People Ltd are operating as an employment business.