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EY
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Edinburgh, City of Edinburgh
Resourcing and operations Senior Associate
Overview
An exciting opportunity has arisen to join our UKFS Resource Management team to support the FS Assurance National Markets Business Unit as a Resource and Operations Senior Associate based in our Edinburgh Office. The opportunity This is a partnering role where you will help influence workforce planning e.g. mix of skills, capabilities, off-shore solutions, future target operating models and workforce plans to realise the ambitions of our service lines. You will use a commercial mind-set to understand and monitor business performance and the issues and challenges facing the practice. Your focus will be working closely with senior stakeholders to meet financial and non-financial objectives, as well as overseeing and ensuring that resource requirements for our engagement teams are met, optimising the utilisation of resources, improve performance and ensure Operational Excellence is maintained at all times. This is in conjunction with ensuring our people are provided with the best experiences to drive their careers. Your key responsibilities Deployment Supporting and delivering end to end deployment solutions to the client facing business. Identify resource escalations and pushing forward appropriately with your stakeholders/line management. Monitor and escalate availability of resources and work proactively with colleagues from across the Service Line, wider FS in the UK and EMEIA to ensure utilisation is maximised. Headcount Management Review headcount management and capacity planning, optimising the utilisation and chargeability of our client facing workforce Experience Management Liaise with the business, counsellors and HR to keep abreast of the development needs of all individuals in the group to ensure planning is aligned. Work with client facing staff to understand their skills and experiences for appropriate alignment of engagements. Business Impact Provide insights on business performance and discuss trends, interventions and actions to improve results Forecast financial performance and utilisation levels on a weekly/monthly/quarterly and annual basis using Retain (Resource Management tool) and EY Financial Reporting tools. Required to prepare, analyse and present Management Information to senior stakeholders Hold regular update meetings with key stakeholders, including Operations Lead for National Markets, Head of Resourcing for UKFS Assurance and client facing staff to review management information and recommend action required as a result Assurance Student Programme Support with on-boarding and local induction event planning for Student Recruitment programmes such as Industrial Placement, Summer Internship, Graduate and Business Apprentice. Provide input on headcount and work with client facing staff team to align individuals on these programmes to appropriate client engagements. Skills and attributes for success A strong team player who is self-motivated, self-reliant and results orientated. Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resource solutions To qualify for the role you must have Experience within Resource Management, operational, HR or recruitment background and ideally have experience of working in a professional services environment. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world.